Humana wants hackers to solve this health care problem
Humana Inc. wants to do a better job of playing matchmaker for its members and providers.
According to WCPO-TV in Cincinnati, Louisville-based Humana (NYSE: HUM) has enlisted Cincinnati-based Spry Labs to help it figure out better ways of making those connections.
The goal is to find new ways to make the process of finding the right care provider more customer-friendly. That means improving the accuracy of information in provider directories and making sure that customers' search results are relevant.
"Developing,...